Want to Look Like a Hero? Make "Yes" Part of Your Vocabulary

The simple phrase and words "Yes, we can do that for you" may be a winning strategy....why? Because consumers want to hear you're going to solve their problems, fix a situation or make them happy. And making people happy IS your goal, right?

   

Content Creation: Material That Matters

"The strength of your social media is determined by the strength of your content". Well, then.....who has good content? What makes posts POP or fizzle? Heck, if I knew the answer to that I would be so successful, there'd be no need to even write this post (HA HA), but it's not that simple.

Why Hand-Written Notes Still Matter

September 1st is World Letter Writing Day, not to be confused with the National Day on Writing, which is observed October 20th. Although you may think the old-time art of putting a pen to paper has gone by the wayside, there are still some excellent reasons to utilize this form of communication in business.